Business telecoms · Bolton, Manchester & the North West

Business phones. Fibre. WiFi. Sorted.

Straight-talking business telecoms for Bolton, Manchester and the North West. We also cover the whole of the UK and even Europe. VoIP phone systems, full fibre, leased lines, WiFi, mobile and connectivity — set up properly and supported by people who know your business.

  • UK-based support
  • Local team
  • One supplier for phones, connectivity & WiFi
  • No call-centre runaround
  • VoIP phone systems
  • Full fibre
  • Leased lines
  • Business WiFi
  • WiFi surveys
  • Business mobile
  • IoT SIMs
  • Remote working
  • UK support

Local, experienced, independent

Business telecoms in Bolton & Manchester

Phones. Internet. WiFi. Mobile. One company.

Infinity Comms supplies, installs and supports business communications for companies across Bolton, Horwich, Manchester and the wider North West. Small offices, busy warehouses, shops, restaurants, sites with staff all over the place.

Most businesses we speak to don't really have a telecoms problem. They have four suppliers. One for the phones, one for the broadband, a bloke who did the WiFi, and a mobile contract nobody can find. When something breaks, everyone points at everyone else.

We'd rather be the company that understands the whole setup. We look after your business phone system, your internet connection or leased line, your WiFi, your mobiles, your remote workers and the IoT connectivity that keeps cameras, alarms and kit online. Whether you're in Bolton or Manchester, you deal with people who know your setup.

Your phone system, internet, WiFi and mobiles all come together under one support team.
  • Phone systemCloud VoIP, desk phones, apps
  • InternetBroadband, full fibre, leased lines
  • WiFiDesigned, installed, supported
  • MobileHandsets, SIMs and data

One support team

One supplier. One number. One team that takes ownership.

Get a quote

What we do

Everything your business needs to stay connected

Pick one service or let us look after the lot. Either way, we'll recommend what you actually need, not the biggest package on the price list.

Business phone systems

Business VoIP that works wherever your team does.

  • Keep your existing numbers
  • Desk phone, mobile app or laptop
  • Call queues, auto attendant and recording
  • Add or remove users easily
  • Works for single sites and multi-site firms

Full fibre & broadband

Fast, reliable internet, picked for how you actually use it.

  • FTTP full fibre where it's available
  • SoGEA and standard business broadband
  • Static IP addresses
  • Backup and failover options

Leased lines

A dedicated connection that's yours alone, for when downtime costs real money.

  • Dedicated, not shared with other businesses
  • Ethernet and dedicated internet access
  • Usually backed by a service level agreement
  • Resilience with backup or multi-WAN setups

Business WiFi

Properly designed WiFi for offices, warehouses and commercial premises.

  • WiFi surveys before anything is installed
  • Access points in the right places
  • Separate staff and guest networks
  • Installation and troubleshooting

Business mobile

Business mobile contracts without the runaround.

  • Handsets or SIM only
  • Keep your existing mobile numbers
  • Shared data options where available
  • One contact for support

IoT SIM cards

Reliable data connectivity for routers, CCTV, alarms and remote equipment.

  • IoT, M2M and data-only SIMs
  • Routers supplied and set up
  • Backup internet and failover
  • Remote monitoring and temporary sites

Remote working

Keep staff connected to the business wherever they're working.

  • Office extension at home
  • Company number on mobiles and laptops
  • Secure, reliable connectivity
  • Team availability and call transfer

Business phone systems

A phone system that goes where your business goes.

Your business number rings on the desk phone, the laptop and the mobile. Calls reach the right person, wherever they happen to be sitting.

Calls go to the right place

Set the rules once. Callers get a friendly menu, then ring the right person, team or queue. Use different rules for opening hours, lunch breaks and out of hours.

  • Auto attendant and call queues
  • Ring one device or several at once
  • Out-of-hours routing and voicemail

Your business number, in your pocket

Make and take business calls on your mobile. Customers see the company number, not your personal one, and you can still pick up on a desk phone when you're in.

  • Calls over WiFi or mobile data
  • Your personal number stays private
  • Same extension on every device

Keep a record of the calls that matter

Record calls for training, quality checks or settling a disagreement, then listen back when you need to. Call recording has legal rules, and we'll talk you through them.

  • Record every call or just selected lines
  • Find and play back calls easily
  • Voicemail delivered to your email

See what's really happening on your phones

Find out when you're busiest, how many calls go unanswered and where callers wait longest. Then staff your phones with facts instead of guesses.

  • Busy periods and missed calls
  • Reports by team, number or user
  • Spot problems before customers complain

The same phone system, wherever you work

Staff at home, on the road or on a customer's site use the same business number and the same phone system. Nobody has to give out a personal mobile.

  • Office extension at home
  • Team availability and call transfer
  • Easy to set up new starters

Everything your phone system should do

  • Keep existing numbersMove your current numbers across
  • Mobile appYour business number on your mobile
  • Desktop appMake and take calls on your laptop
  • Desk phonesProper handsets for the desk
  • Call queuesBusy lines wait in order, not get lost
  • Auto attendantA clear menu that points callers on
  • Call recordingFor training, quality and checks
  • Voicemail to emailMessages land in your inbox
  • CRM integrationConnect calls to the CRM you use
  • AnalyticsCall volumes and missed calls
  • Multi-site supportOne system across every site
  • Remote workersHome and mobile staff, one number

Still on an old phone line?

The UK's analogue phone network (PSTN) and ISDN lines are being switched off, with the process due to finish in January 2027. If your phones, alarms or lift lines still rely on them, it's worth checking now. We'll tell you what you've got and what to move first.

Check my phone lines

Quote builder

Get your quote in six quick steps

Tell us what you need and where you are. We'll come back with the right options for your business, not a one-size-fits-all package.

Six quick questions

Rather talk it through?

01204 284000

Straight answers, no jargon.

Step 1 of 6: What do you need?

Pick the closest match. If it's a mix, choose multiple services.

Step 2 of 6: How many people will use it?

Roughly is fine. It helps us size things properly.

Step 3 of 6: What best describes your business?

Different businesses need different setups.

Step 4 of 6: Where are you based?

We use this to check what can be installed at your address.

Step 5 of 6: What matters most?

Choose up to five. This tells us where to focus.

Choose up to three.

Step 6 of 6: Who should we reply to?

Last step. We'll use these details to come back to you about your request.

Let's build the right setup.

Here's what you've told us. Check it looks right, then send it over.

This tool helps us understand what you need. It is not an automated price quotation.

We'll only use your details to reply to this enquiry. Read our privacy policy.

Broadband, full fibre & leased lines

Your internet should be boring. It should just work.

The right connection depends on how many people rely on it and what it costs you when it stops. Here's how the three main options compare. Business broadband, full fibre and leased lines each have their place.

Best for
Small offices and shops that need a sensible connection at a sensible price.
Typical use
Email, web browsing, cloud apps, a handful of calls and the odd video meeting.
Reliability level
Good for everyday use. Busy periods can affect it.
Dedicated or shared
Shared Shared with other customers on the same network.
Example scenarios
  • A small office using email, cloud accounts and a VoIP phone.
  • A shop with a card machine, CCTV and a couple of laptops.
Best for
Growing businesses that lean on cloud apps, VoIP and video calls all day, where full fibre is available at the address.
Typical use
Larger teams, heavy cloud use, big file transfers and a cloud phone system.
Reliability level
Strong and more consistent than copper-based broadband.
Dedicated or shared
Shared network Fibre runs to your door, but the network is generally shared.
Example scenarios
  • A 25-person firm on cloud accounting, video meetings and a cloud phone system.
  • A design studio sending large files to clients every day.
Best for
Businesses where downtime costs real money and the connection can't be left to chance.
Typical use
Multi-site networks, hosted systems, heavy VoIP, large teams and data-driven operations.
Reliability level
The strongest of the three. Usually backed by a service level agreement.
Dedicated or shared
Dedicated The line is yours alone, not shared with other businesses.
Example scenarios
  • A warehouse where the stock system and card payments must stay online.
  • A business joining several sites into one network.

What's available, and what it costs, depends on your address. That's why we check before we recommend.

Connectivity check

Check what's available at your address

Pop your postcode in and we'll look at the business connectivity options for your site. No instant results screen and no guesswork: a real person checks it properly and comes back to you.

  • Which services reach your building
  • Whether full fibre or a leased line is realistic
  • What backup options make sense

We'll only use these details to reply to your enquiry. Read our privacy policy.

WiFi surveys & business WiFi

Stop guessing where the WiFi should go.

A proper WiFi survey finds out what your building really does to a signal before anyone drills a hole. We survey and install business WiFi in Bolton, Manchester and across the North West, so coverage works where your people actually work.

Guesswork. One router in a corner and a hope for the best. Dead spots, slow spots and staff holding their laptops in the air.

Surveyed. Access points placed where the building and the people need them. Even coverage and steady roaming from room to room.

  • Weak
  • Average
  • Good
An illustrated office floorplan. Before the survey, one router leaves weak zones in the meeting rooms and the warehouse. After the survey, access points placed in each area give even coverage.
Dead spot Drops out One router Access points placed by survey Steady in here too

What a WiFi survey looks at

  • Building layoutFloors, corridors and open-plan space all change how a signal travels.
  • Construction materialsBrick, concrete, glass and metal each block WiFi in their own way.
  • InterferenceNeighbouring networks and equipment compete for the same airwaves.
  • User densityFifty people in one room need more than five in a corridor.
  • Device numbersLaptops, phones, tablets, scanners and sensors all want a connection.
  • RoamingStaff should move around without calls and video freezing.
  • Access point placementThe right spot, height and settings matter more than another box on the wall.

IoT SIM cards

Connect things.
Not just people.

Cameras, alarms, vehicles, tills and sensors all need a connection too. We supply IoT SIM cards and the kit that goes with them, so the things that run your business stay online.

CCTV

Keep cameras connected at sites that have no fixed broadband, so you can still check in on them.

Alarms

Give alarm panels a connection that doesn't rely on the building's broadband.

Vehicles

Connect trackers and in-vehicle devices so you can see where your fleet is.

EPOS

Keep tills and card machines working, with a backup connection if the main line drops.

Routers

We supply and set up 4G and 5G routers for sites, pop-ups and temporary locations, where mobile coverage allows.

Digital signage

Update screens in shops, venues and reception areas without needing a fixed line.

Backup internet

Automatic failover, so the business stays online if the main connection fails.

Remote equipment

Monitor kit in places nobody visits every day: pumps, plant, cabinets and cabins.

Sensors

Send readings from temperature, door, level and other sensors back to your own systems.

Coverage depends on the location and the networks available at your site. We check before you commit.

Remote & hybrid working

The office is wherever your team is.

One business number. One phone system. Staff at their desk, at home, on the road or on a customer's site all make and take calls the same way. Our remote working setups keep everyone connected without the diverts and personal mobiles.

At the office, nothing changes

Desk phones, reception and the main line all run on the same cloud phone system as everyone else. Nobody notices the difference, except when something goes wrong, and then it's a lot easier to put right.

At home, you're still in the office

A laptop softphone or a desk phone plugs into the same system. Same extension, same company number, no divert. We can help with a reliable home connection too.

On the move, your mobile is a work phone

The mobile app carries your business number, so customers see the company and you pick up wherever you are. Your personal number stays personal.

On a customer's site, you're still on the team

Transfer a call to a colleague, or set yourself as available or away so the system knows where to send things. Customers get an answer, not a voicemail.

  • Cloud phone system
  • Mobile app
  • Laptop softphone
  • Shared company numbers
  • Call transfer
  • Team availability
  • Remote connectivity

Sound familiar?

Telecoms shouldn't be this hard.

  1. WiFi dies at the other end of the office?

    A WiFi survey fixes that
  2. Calls still going to someone's personal mobile?

    Business phone systems
  3. Broadband slows down every afternoon?

    Business broadband and fibre
  4. Nobody knows who manages the phone system?

    We'll take that on
  5. Been passed around three suppliers?

    One supplier instead
  6. Nobody takes ownership when something breaks?

    Why we're different

That's exactly the sort of thing we fix.

Tell us what's driving you mad. A short message is plenty. We'll come back with what we'd do about it.

Why Infinity Comms

One supplier. One number. One team that takes ownership.

Nobody should need a telecoms dictionary to understand their phone bill. We keep it simple, we answer the phone, and we stay with you after the install.

  • Real people

    Speak to a team that understands your setup.

  • Plain English

    No telecoms dictionary required.

  • One supplier

    Phones, internet, WiFi and mobile handled together.

  • Local support

    Bolton-based support for businesses across Greater Manchester.

  • Built around you

    No one-size-fits-all package.

  • Long-term support

    The install isn't the end of the relationship.

Infinity Comms in numbers

  • XX+ Years' Experience
  • XXX+ Average Telecoms Cost Reduction
  • XXXX+ Typical VoIP Saving Potential
  • XX SMEs Say Connectivity Is Vital
The Infinity Comms shopfront on a corner in the evening light, with a navy sign over large front windows

Meet the team

Real people.
Real support.

We're a real team based in the Bolton area. When you call us, you're speaking to people who understand business telecoms and take ownership of the problem.

  • Local team, Bolton area
  • Plain-English advice
  • One team for phones, internet, WiFi and mobile

Reviews

Don't just take our word for it.

  • Dyno Plumbing

    "Infinity Comms are good guys to work with, thats the thing I like about them"

    Cliff BarryCliff BarryDyno Plumbing
  • AB Sundecks

    “It was a major upgrade to what we used to have — we can take calls remotely from outside the office.”

    Sean RichardsonSean RichardsonAB Sundecks
  • Perfect Recruitment

    "Their customer service is outstanding… I’d definitely recommend them to anybody"

    Lisa BradyLisa BradyPerfect Recruitment

Case studies

Problems we've fixed.

Real businesses. Real-world problems. Practical telecoms and connectivity designed around how their teams actually work.

Cliff Barry from Dyno Plumbing
Dyno Plumbing

Dedicated fibre · Managed WiFi · LTE failover

Dyno Plumbing: connectivity built properly from day one.

Challenge
Dyno were moving into a new-build office and needed the connectivity infrastructure to be right from the start. Internet access, WiFi coverage and resilience all had to be designed as part of the office rather than added as an afterthought.
Solution
Infinity Comms installed a dedicated fibre connection, professionally positioned managed WiFi access points throughout the office and LTE failover to provide an alternative connection if the primary circuit is ever interrupted.
Outcome
One managed network covering the whole office, strong wireless connectivity for staff and visitors, and an additional layer of resilience to help keep the business connected.
Business connectivity
Sean Richardson from AB Sundecks
AB Sundecks

Business phones · Connectivity · Managed support

AB Sundecks: one communications setup instead of several moving parts.

Challenge
A busy business needs calls, internet access and day-to-day communications to work without staff having to think about which supplier is responsible for which part of the setup.
Solution
Infinity Comms brought the core communications together, providing a modern business phone setup alongside reliable connectivity and ongoing support from one team that understands how the business operates.
Outcome
A simpler setup for the team, easier management and one point of contact when something needs changing, adding or sorting out.
Business phone systems
Lisa Brady from Perfect Recruitment
Perfect Recruitment

Cloud telephony · Remote working · Business connectivity

Perfect Recruitment: a phone system that works wherever the team does.

Challenge
Recruitment is built around communication. Consultants need to be reachable, return calls quickly and keep their business identity whether they're sitting at a desk, working remotely or out meeting clients.
Solution
Infinity Comms provided a cloud-based communications setup designed around flexible working, allowing business calls to follow the team while keeping company numbers and call handling consistent.
Outcome
Staff can stay connected to candidates and clients without being tied to one desk, while the business keeps a professional and consistent point of contact.
Cloud phones & remote working

FAQs

Questions we get asked a lot.

Can't see yours here? Ask us. A real person will answer.

What is a VoIP business phone system?

VoIP means your calls travel over the internet instead of an old phone line. You get a modern business phone system that works on desk phones, mobiles and laptops, with call routing, voicemail and one set of numbers for the whole team.

Customers still call the same number. Your team just gets a lot more flexibility. We check your internet connection first, because good calls need a steady one.

Business phone systems

Can I keep my existing business telephone numbers?

In most cases, yes. We can move your existing numbers across to the new system, so customers keep calling the number they know. We check each number with you first and agree the timing before anything changes.

Can staff use the phone system from home?

Yes. With a cloud phone system, staff can use a laptop app, a mobile app or a desk phone at home. They make and take calls on the company number, so customers never see a personal mobile.

You'll need a reliable internet connection at home. We can help with that too.

Remote working

What's the difference between FTTP and a leased line?

FTTP (fibre to the premises) is full-fibre broadband. It's fast, good value and shared with other users on the network. A leased line is a dedicated connection just for your business, and speeds are usually the same in both directions.

FTTP suits most small and medium businesses. A leased line suits businesses that can't afford to be offline or that move a lot of data. We'll tell you which one fits, even if it's the cheaper one.

Leased lines

Can you check what broadband is available at my business?

Yes. Give us your postcode and we'll check which connections can be installed at your address, from fibre broadband to leased lines. Use the connectivity checker on this page, or call us on 01204 284000.

Do you provide business broadband in Bolton?

Yes. We're based in the Bolton area and supply business broadband, full fibre and leased lines to businesses in Bolton, Horwich and across Greater Manchester. What's available depends on the address, so we check your postcode first.

Business telecoms in Bolton

Do you provide phone systems in Manchester?

Yes. We supply and support business phone systems for companies in Manchester and across the North West. A cloud phone system runs over the internet, so it works wherever your team is, and we're local enough to come and see you when it helps.

Business telecoms in Manchester

What is a business WiFi survey?

A WiFi survey checks how your wireless network behaves across your building. We look at where the signal is strong or weak, what's causing interference and where access points should go. You get a plan that fixes the dead spots instead of guessing.

It's the right first step if the WiFi only works near the router.

WiFi surveys

Do you provide IoT SIM cards?

Yes. IoT SIM cards give cameras, alarms, vehicle trackers, tills, routers and sensors a mobile data connection, so they stay online without needing broadband at the site. Coverage depends on the location, so we check before you commit.

IoT SIM cards

Can you supply mobiles, broadband and phones together?

Yes. That's the point of having one supplier. Phones, broadband, WiFi, mobile and SIMs are looked after by one team, with one number to call when something needs fixing.

Business mobile

What happens if my broadband fails?

Call us. We'll look into the fault and work with the network provider to get you back online. If your business can't afford to be offline, we can talk through a backup connection, such as a 4G or 5G failover, so calls and cloud tools keep working while the main line is fixed.

Business broadband

Can you support businesses with multiple sites?

Yes. We can put several sites on one phone system, so a call to any branch can be answered or transferred anywhere. We can also look after broadband, WiFi and mobile at each location. Tell us where your sites are and we'll work out the best set-up.

How much does a business phone system cost?

It depends on how many people use it, which handsets or apps you want, your call needs and the internet connection behind it. We'll ask a few questions, then give you a clear quote in plain English, with no jargon and no hidden extras.

The quick quote builder is a good place to start.

Do I need to replace my old phone line?

Probably. The UK's old analogue (PSTN) and ISDN phone lines are being switched off, with the final switch-off due to be completed in January 2027. If your phones, alarms or card machines still rely on those lines, it's worth planning the move now. Tell us what you've got and we'll check what's affected.

Moving to a business phone system

Let's sort
your comms.

Phones, broadband, WiFi, mobile or something you're not quite sure about — tell us what you need and we'll help you work it out.

  • UK-based support
  • Local team
  • One supplier
  • Support after installation